Download our DIY Guide to Dispute an Error with your Mortgage Servicer
(Please Note: The information in this section is informational, and generally, we do not currently handle mortgage servicing cases involving foreclosure defense, loss mitigation or loan modification).
Your home is more than your most valuable possession – it’s shelter, comfort, and a source of pride for you and your family. Whether it’s your first home or your dream home, it means more than just a figure in a lender’s portfolio. At least to you. But mortgage servicers – the company who collects your payments – see things in terms of dollars and cents. So, what happens when the servicer fails to account for your payments properly, or says you owe money that you don’t owe?
The Problem
Mortgage servicer abuse can happen in many ways. Misapplied payments or failure to apply payments to the right place. Charging unreasonable fees for allegedly late payments, supposedly necessary inspections, or unnecessary insurance. At its worst, mortgage servicing abuse can result in your being threatened or even sued wrongfully for foreclosure. And that can cost you everything.
The Solution
In addition to your rights under the Fair Credit Reporting Act and (in certain cases) the Fair Debt Collection Practices Act, Congress has enacted the Real Estate Settlement Procedures Act (RESPA). RESPA gives you the right to demand that your mortgage servicer explain itself and correct errors by timely acknowledging and responding to your written Notice of Error and/or Request for Information. If a servicer fails to acknowledge your request in 5 business days – or fails to correct its error within 30 business days, you have the right to file suit for violation of RESPA, for both penalties and actual damages.
Our Experience
We have litigated numerous RESPA and other cases against mortgage servicers, including cases impacted by 2013 Dodd-Frank amendments to RESPA. While we currently handle these cases under extreme circumstances only (and we DO NOT handle foreclosure defense matters and most other mortgage disputes) we are pleased to offer our DIY Guide to help you understand and resolve issues with your mortgage servicer.
Download our DIY Guide to Dispute an Error with your Mortgage Servicer
Let’s Talk About Your Problem
If your mortgage servicer is abusing their position of power, click on the button below to send us a message now.
